Save development resources and budgets by removing software customization costs with an out-of-the-box data model built specifically for the unique requirements of the communication industry with Communications Cloud.
Salesforce
Health Cloud
Powered by the leading AI CRM, Health Cloud serves as a reliable, integrated platform for healthcare. It consolidates both clinical and nonclinical data into a single source with actionable insights, enabling you to collaborate effectively, provide personalized care, and streamline health operations.
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Solutions for Smarter Communications
Features
Salesforce Health Cloud offers a comprehensive suite of features designed to enhance patient care and streamline healthcare operations. At its core, it provides
- A 360-degree view of patients by integrating data from various sources
- Electronic health records (EHRs) and wearable devices,
- Enabling personalized and proactive care.
- The platform enhances care coordination among teams by facilitating seamless communication and sharing of patient information, ensuring that all stakeholders are aligned in their efforts.
Benefits
Salesforce Health Cloud provides numerous benefits that enhance healthcare delivery and improve patient outcomes. First and foremost, it fosters a patient-centric approach by offering a comprehensive view of each patient’s health data, enabling personalized care tailored to individual needs. This holistic perspective allows care teams to coordinate more effectively, ensuring that everyone involved in a patient’s care is on the same page.
Resources
Salesforce Health Cloud offers a variety of resources to help healthcare organizations effectively implement and utilize the platform. The official Salesforce Health Cloud Documentation serves as a comprehensive guide, providing in-depth information on features, best practices, and user manuals. For hands-on learning, Salesforce Trailhead offers interactive modules that allow users to gain practical experience with Health Cloud functionalities.
Salesforce Health Cloud is the trusted choice for healthcare organizations worldwide
Ensure personalized and connected care accessible from anywhere.
Transform your business and operational systems — from marketing and sales, to order fulfillment and customer service. Watch your ARPU go up and your customer churn go down. Streamline the quote-to-order process with industry standard integrations, built-in AI, and purpose-built applications.
Frequently Asked Question
Communications-Specific Data Model
Business Rules Engine (BRE)
Increase the accuracy around business rules for sellers, service agents and customers. The BRE enables automated and agile decision logic for every step in the customer lifecycle. Build processes where a user’s “allowed action” is determined by the status of an object in Salesforce. BRE can define decision matrices for next best actions, offers, product compatibility rules, availability, eligibility, and more.
Home Care Solution
Provide seamless healthcare experiences at home through automated scheduling workflows, integrated medication management, and caregiver slot broadcasting.
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